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SpirE-Journal 2015 Q3

Spire E-Newsletter Q3 2015

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Spire E-Newsletter Q3 2015

Spire introduces Chili’s restaurant at Korea’s World Franchise Expo 2015

30 July – 1 August 2015

Spire Korea attended the 40th World Franchise Expo 2015, held in Seoul, Korea from 30 July to 1 August 2015. Our participation was in support our client – Chili’s Grill and Bar – as they seek partners in Korea.

The Chili’s Grill and Bar brand is owned by Brinker International – a leading casual dining restaurant operator based out of Dallas, U.SA. Dr Justin Lee, Managing Director of Spire Research and Consulting, South Korea, assisted the client in evaluating potential partners.

Through the expo platform, Spire introduced the Chili’s brand to visitors and potential partners.

Indonesia’s National Health Insurance (JKN) program elevates economy

25 August 2015

Spire Research and consulting collaborated with the Indonesian Business Data Center (PDBI) to study the direct economic impact of Indonesia’s National Health Insurance (JKN) program in 2015. The study revealed that the much talked about JKN program would add up to IDR18.62 trillion (USD1.3 billion) to Indonesia’s economy.

Jeffrey Bahar, Deputy Chief Executive Officer of Spire Research and Consulting group, was honored to address a press conference on behalf of PDBI on 25 August 2015 in Central Jakarta. During the conference, he discussed the direct economic impact of the JKN program since its implementation in 2014.

Bahar opined that the positive impact highlights the contribution from four related sectors namely human resources, construction of hospitals, health services and medicines.

Interestingly, the study used data from various government institutions throughout 2014 which clearly demonstrated that the JKN program has raised demand for doctors and nurses by 50,000. Moreover, the health services sector also registered income growth amounting to IDR4.4 trillion.

With more patients enlisted under the JKN program rushing for treatments, the number of hospitals continues to expand. After the introduction of the JKN program, the number of new hospitals registered an approximate growth of 35% in 2014. This figure is bound to rise as the private sector establishes ownership dominance for most of the new hospitals.

Spire conducts Go-To-Market seminar in Bangkok, Thailand

19 August 2015

Spire Research and Consulting and ABL Consulting of Thailand co-organized an expert seminar on Building Operational Excellence through Go-To-Market (GTM) Optimization. The event was held at Queen Sirikit National Convention Centre (QSNCC) in Bangkok, Thailand on 19 August 2015. Leon Perera, Chief Executive Officer (CEO) and Rajiv Seth, Senior Director (Go-To-Market Practice) of Spire Research and Consulting were honored to jointly address the seminar.

The agenda focused on strategies that help deliver sustainable yet profitable growth in an increasingly volatile and challenging business environment. This can be achieved through Go-To-Market playbooks which help businesses optimize their profits.

The seminar was attended by a group of over 30 senior executives from both large global firms and larger Thai companies. The ensuing discussion was lively and rich with insights. Discussants raised questions and opinions relating to supply chain management, sales force management and marketing planning.

ABL and Spire are in the process of offering Go-to-Market Optimization consulting to companies based in Thailand. We are likely to hold more of such events.

Spire joins the Third Annual Mobile Wallet Conference 2015 as a guest speaker

18 – 21 August 2015

With Indonesian consumers increasingly using mobile wallets for payments, E-money transactions have ballooned from 2.6 million in 2008 to a record 203.4 million in 2014. Recognizing the growth potential, the Third Annual Mobile Wallet Conference 2015 gathered industry leaders and government officials to discuss stake-holder responses to key industry trends. Spire’s Deputy CEO Jeffrey Bahar addressed the conference.

Jeffrey Bahar, Deputy Chief Executive Officer of the Spire Research and Consulting group, was honored to be invited as a guest speaker at the Third Annual Mobile Wallet Conference held in Jakarta, Indonesia from 18 – 21 August 2015. In his presentation, Bahar spoke about Indonesia’s advancing mobile money industry with focus on four key growth sectors – namely service providers, instruments (mode of service), financial regulatory authorities and services.

To describe the growth curve of mobile wallets, Bahar shared a brief overview on how banking institutions and mobile carriers introduced e-money services in the form of physical cards in 2006. With the advent of advanced technology and penetration of smartphones into the market, most mobile money services transitioned into mobile service applications – all available for free download.

Interestingly, mobile money services are used for an array of payments spanning retail payment, public transportation, online payment, bill payment and many more others.

However, these services are required by regulators to be classified as registered and unregistered. The division is based on identity registration of mobile money owners with the publishers’ database – an e-money operator database that stores customer information.

Bahar’s presentation deck on “Development of mobile wallet market in Indonesia 2006-2015” can be found here.

Spire appointed by Singapore Discovery Centre (SDC) to conduct survey for National Day Exhibition

1 – 10 August 2015

Singapore Discovery Centre (SDC) organized the SG50 Mega Exhibition from 1-10 August 2015 to commemorate Singapore’s Golden Jubilee. Spire Research and Consulting was appointed to conduct a survey on ‘Which type of Singaporean are you?’ to assess views on Singapore’s transformation in the last 50 years. The insights were further shared in the form of a fun quiz during the National Day celebration period, to maximize interaction.

Spire’s survey spanned 1,000 respondents (710 Singaporeans/Permanent Residents and 290 Foreigners) on what they feel about Singapore’s future. The survey was conducted through street intercept interviews at various locations in Singapore over a period of one month in May 2015.

Both Singaporeans and foreign residents believe that Singapore’s smooth transition to a first-world nation is phenomenal. A majority (93%) of the respondents still support National Service and consider the nation to be secure as well as safe.

Spire’s survey on ‘What type of Singaporean are you?’ was used to organize a quiz for SDC visitors wherein they could be classified as “Kiasu” (competitive and ambitious), “Siow-On” (disciplined and focused)“Lobang-King” (opportunistic and connected), “Kanchong Spider” (meticulous and cautious) and “Makan Guru” (knowledgeable about food and social locations).

The overall response suggests that a typical Singaporean is a hardworking, Singlish-speaking Kiasu and is aware of the best eat-outs.

Spire partners with Pearson yet again to conduct study in india

Business Wire India (4 September 2015)

News Now (4 September 2015)

The Telegraph, Calcutta (4 September 2015)

Indo-Asian News Service – IANS (4 September 2015)

The Financial Express (5 September 2014)

In mid-2015, Spire Research and Consulting collaborated with global education service provider Pearson for the third time, to conduct a survey of 5,387 teachers in schools and higher education institutes across 527 cities and towns in India. Through this survey, teachers voiced their opinions on the employability of Indian students and shared their suggestions to improve the situation.

The Pearson-Spire survey revealed that, in the view of teachers, nearly 57% of students are educated but unfit for employment. Such unemployable students are found to be the highest in Haryana at 67% and the lowest in Uttar Pradesh at 49%.

Teachers felt that the solution lay in increasing collaboration between educational institutions, in particular for course restructuring (75%) as well as merit-based internships (48%) for students. Teachers also highlighted the need for industry-based training (44%).

Approximately 66% of the respondents felt that technology adoption with inclusion of smart boards (77%) and bundled multimedia content (51%) would drive improvement within the education system. Nonetheless, challenges such as high costs (38%), poor infrastructure and maintenance (23%) tend to impede digital adoption.

Interestingly, more teachers in Karnataka (69%) and the National Capital Territory of Delhi (45%) still perceive India’s learning environment as comprehensive and holistic.

In order to increase the employability of students, most teachers recommend a transition from subject-based learning to a more holistic approach. This is deemed possible through regular evaluation of students’ performance (47%), greater assimilation of technology and digital content into teaching curriculums (44%) and proper explanation of concepts across various subjects (43%).

Spire discusses the real threat Cybersecurity poses to corporates

22 July 2015

With 42.8 million cyber-attacks recorded in 2014, Cybercrime is becoming the key security issue facing companies. Initially, antiviruses were the main weapon of defense and hacking was unheard of. Businesses today are increasingly networked and vulnerable to cyber-attacks. Spire’s CEO Leon Perera delivered the keynote address to a cyber-security event co-organized by Juniper Networks and LGA Telecom to discuss cyber risks and how to mitigate them.

Leon Perera, Chief Executive Officer (CEO) of Spire Research and Consulting group, was privileged to deliver the keynote speech at the Executive Breakfast event organized by Juniper Networks and LGA Telecom Pte Ltd on 22 July 2015 in Singapore. In his presentation, he shared a brief overview on cybercrime and strategies businesses should adopt to mitigate risks.

Perera mentioned that, cyber-threats can cause financial and reputational damages as well as shake employee confidence for a company. Significant cyber risks include Data theft, Malware, Denial of Service (DoS) attacks as well as reputational attacks that arise from both external and internal sources.

The range of cyber-attacks has been expanding. Common culprits include hacking, phishing, Man in the middle attack (MITM), Malware, Botnets and Denial of Service attacks. The advent of the Internet of Things (IoT) – a technology that connects physical devices to the internet – presents a whole new risk landscape. Riddled with basic security flaws such as weak passwords, unencrypted network services and insecure interfaces, sustainable long-term security for the IoT is an uphill task.

Nonetheless, cyber-attacks aimed at businesses can be mitigated. This requires strong leadership from the senior management, ensuring silo-less cooperation, emergency preparedness and contingency planning for a robust risk mitigation strategy. At this point, it also becomes crucial for businesses to analyze the Return on Investment (ROI) for cybersecurity.

Perera’s presentation deck on “Cybersecurity: What’s at stake?” can be found here.

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