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Knowledge Process Outsourcing

Knowledge Process Outsourcing (KPO) refers to the outsourcing of a company’s knowledge-intensive processes to third parties. KPO often involves advanced information search, analysis, interpretation and technical skills as well as a good deal of judgment.

Spire’s services in KPO are focused on market intelligence-related processes; including:

  • Housing and analysis of customer data (Business Intelligence) as well as third party market intelligence data
  • Meta-Research: Synthesizing and reconciling third party research reports and internal data
  • Consulting: Building fact-based strategic advices on a foundation of market intelligence

Our KPO services include:

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