Knowledge Process Outsourcing
Knowledge Process Outsourcing (KPO) refers to the outsourcing of a company’s knowledge-intensive processes to third parties. KPO often involves advanced information search, analysis, interpretation and technical skills as well as a good deal of judgment.
Spire’s services in KPO are focused on market intelligence-related processes; including:
- Housing and analysis of customer data (Business Intelligence) as well as third party market intelligence data
- Meta-Research: Synthesizing and reconciling third party research reports and internal data
- Consulting: Building fact-based strategic advices on a foundation of market intelligence
Our KPO services include: