Madagascar’s BPO sector serving the Francophone world has flourished in the last 15 years, thanks to e-commerce and Artificial Intelligence.
French language skills combined with high speed internet availability as well as good quality and low cost human resources has attracted investors.
Madagascar’s BPO sector has help boost the rising middle class in a society where 75 per cent of the people still live on less than USD2 a day.
Will Madagascar’s Francophone BPO industry help sustain economic growth?
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