Life Sciences

Spire has assisted healthcare service providers as well as manufacturers and distributors of pharmaceuticals (both prescription and over-the-counter), health supplements, medical devices and medical disposables.

Our work in the life sciences space has addressed product categories ranging from nuclear medicine, anti-psychotic and oncology drugs, diagnostic reagents, and surgical gowns and drapes to biotechnology, bio-pharmaceuticals, physiotherapy robotics and healthcare services provided in public institutions and at home.

Issues & Opportunities

Pharmaceuticals – Demand Dynamics and Market Sizing Study – Southeast Asia

A global pharmaceutical company that specialized in drugs for mental disorders, wanted to learn about the market demand for a particular group of drugs in five countries across Asia. It was also keen in gaining insights into the current treatment and prescription patterns for mental disorders that existed in these countries.

The objectives of the study were to conduct a study on the prescription patterns of different mental disorders and gather information on the opportunities that existed in the market. The study also set to obtain feedback from psychiatrists on the efficacy and impact of existing drugs, as well as identify unmet needs.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Over-the-counter Medicine – Channel Research and Value Chain Analysis on Cold and Flu Medicine in Indonesia

An international pharmaceutical manufacturer sought to re-organize its Indonesian over-the-counter (OTC) flu medication channel function to achieve greater efficiency.

The objectives of the study were to benchmark competitors and analyze our client’s own OTC product distribution and reach across all channels types. This would enable us to better inform of a comprehensive restructuring of the channel-management function.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Medical Reagents – Strategic Business Review for Diagnostic Reagents

A multinational chemical manufacturer planned to enter the diagnostics reagents market in India.

The objectives of the study were to assess India’s market size for diagnostics reagents as well as understand purchasing practices and pricing schemes to facilitate a successful product launch.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Medical garments – Market Sizing and Customer Dynamics Study on Disposable Surgical Gowns and Drapes

A Japanese medical disposables manufacturer planned to expand its medical garments and drapes business in the Asia-Pacific by entering the India, Australia and New Zealand markets.

The objectives of the study were to assess the market size and potential of the surgical drapes and gowns industry, as well as to grasp the regulatory and customer dynamics. These findings would enable our client to achieve successful market penetration.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Laparoscopic and GI Endoscopic Equipment – Channel Research Study in ASEAN (specifically Singapore)

An Israel-based multinational medical devices manufacturer planned to enter the ASEAN market, with its focus on Singapore.

The objectives of the study were to assess potential distribution network partners, as well as their abilities, experience and network. These findings would determine their suitability for the distribution of the proprietary Laparoscopic and gastrointestinal (GI) Endoscopic equipment and ability to provide training and holistic service to users of the medical equipment.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Color Ultrasound Devices – Strategic Research for Ultrasound Devices in China

A leading global medical devices manufacturer was seeing slow growth in sales and sought to reposition its color ultrasound devices for the cardiology, obstetrics & gynecology (O&G) and neurology segments in China.

The objectives of the study were to assess market size, growth, competition, pricing and purchasing dynamics for color ultrasound in China vis-à-vis black and white ultrasound. These findings would support Spire in developing a comprehensive proposal to reposition the product.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Outboard motor – Market entry study in Thailand, Indonesia, Philippines and Vietnam

A Japan-based Global Fortune 500 manufacturer sought to launch a new outboard motor engine product to replace crude multi-purpose engines adapted for use in unorganized fishing and passenger transport boats.

The objectives of the study was to develop market sizing, forecast, end-user purchasing evaluation, channel structure and competitor analysis (including products and pricing) for outboard motors.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Automotive parts logistics – Market entry study for ASEAN distribution centre

A leading global motorcycle manufacturer in Japan sought to grow its aftermarket parts business in ASEAN by establishing a distribution centre within the region.

The objectives of the study were to:

  • Assess the feasibility of developing the ASEAN market for specific aftermarket parts, accessories and lubricant oil
  • Recommend the most suitable location for their ASEAN region distribution centre

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Car audio – Customer satisfaction study for standard car audio in Malaysia and Indonesia

A leading Japanese car audio manufacturer operating in Thailand sought to understand the satisfaction level of Malaysian and Indonesian car owners with their standard car audio products as well as consumer plans on car audio purchasing.

The objectives of the study were to understand customer satisfaction levels on standard car audio and obtain inputs from motorists regarding the ideal specifications of car audio.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Automotive price tracking – Passenger car tire price tracking study in Singapore and Korea

A leading global manufacturer and distributor of rubber products saw a decline in sales of its passenger car tires in Singapore and Korea. An internal discussion led to the conclusion that pricing was the root of the problem – competitors were simply more aggressive in their pricing strategies.

To increase its market share, the client sought to benchmark the prices of its competitors’ products that were targeted at various customer segments in Singapore and Korea.

The objectives of the study were to understand how the competitors positioned their products in the relevant markets and devise a counter-strategy.

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Automotive – Mystery shopping study to evaluate service quality of sales force

An American multinational automaker in Vietnam, which owned one of the largest investment capital projects in the country, viewed customer service quality as a key performance metric. The client considered its dealers’ sale force as a key success factor in affecting this metric, and had been training Sale Consultants (SCs) at its dealers for years. As such, the client wanted to study the customer service quality and sales service quality of the dealers.

The objectives of the study were to:

  • Maintain customer service quality at high standards
  • Gain an understanding of customers’ assessment of the service quality and offer recommendations for improvement

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency

Automotive parts logistics – Automotive supply chain management improvement consulting in Indonesia

A leading global motorcycle manufacturer in Japan intended to give a face-lift to its Indonesian arm’s supply chain management, so as to lower costs and increase customer satisfaction as well as scalability.

The objectives of the study were to:

  • Analyze the current supply chain
  • Benchmark against industry role models
  • Recommend a plan for improving efficiency

The objectives of the study were to

Analyze the current supply chain
Benchmark against industry role models
Recommend a plan for improving efficiency