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Information & Communications Technology Industry Outlook
+ Case studies of Spire's work in Information & Communications Technology
The world today has never been more connected. Broadband is either exploding onto the emerging market scene or has already matured. Mobile internet, VOIP, social networks and cloud computing promise to engender similar revolutionary changes to those wrought by the advent of the personal computer and the internet itself. Competition is intense and technology convergence is throwing up surprising new products that compete for the customer’s dollar.
The public sector will be the fastest growing customer segment in the near term as governments implement fiscal stimulus measures. Much of this spending will go to the deployment of computers, software and networks for schools, medical centers and other public sector bodies. Countries such as India and China will continue to invest heavily in third-generation (3G) and next-generation telecommunications infrastructure, though this will be largely private sector driven.
Going forward, cloud computing will sweep through the information and communications sector, allowing small businesses and not-for-profit organizations to leverage advanced computing power from public clouds to handle complex computing tasks. This will have the effect of shifting IT spending in both the enterprise and SME space towards large data centers – thus driving demand for a whole range of products and services aimed at maximizing data center efficiency and effectiveness. Emerging countries with good internet infrastructure and an attractive investment climate will stand to gain by attracting inward investment in data centers – and these investments are likely to be spread out over a number of countries as players seek to manage country risk.
Technology convergence has led to the blurring of traditional business boundaries. Telecom operators, cable and internet providers and even gaming giants now vie for an enlarged market which transcends the traditional ICT and entertainment sector. There will be three centers of convergence – in the home (TV/computer/gaming console), in the business (cloud computing resources converging discrete hardware devices in the IT back-office) and on the move (3G+ web-phones). Demand for printing will remain stable, or even increase, in emerging countries as a function of new business formation.
In today's highly-competitive environment, ICT players need to weigh the threats and opportunities that arise from the economy’s health and technology convergence, as once discrete industry sub-sectors overlap and become globally-integrated.
Spire’s information & communications technology expertise
Spire has a substantial track record in working with ICT players on business problems such as new product introductions, strategic business planning reviews, market sizing/sales target setting, pricing adjustments, distribution channel recruitment and retention as well as competitor benchmarking.
Our work in the infocomm space has addressed categories ranging from computers, servers, printers/consumables, copiers and storage devices to consumer and corporate tele-communications services (GSM, CDMA, VOIP) to enterprise and SMB software, managed services and data center solutions.
Case Studies:
To request more information on our research and consulting services in the infocomm industry, please contact either our country offices or email info@spireresearch.com.
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